Last Updated: 13 January 2025
1. Acceptance of Terms
By accessing or using ChatPlus Marketplace ("Platform"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not use the Platform.
We may modify these Terms at any time. Your continued use after changes constitutes acceptance of the new Terms.
2. Eligibility
To use our Platform, you must:
- Be at least 18 years old
- Have legal capacity to enter into contracts
- Provide accurate registration information
- Maintain the security of your account credentials
3. User Accounts
- You are responsible for all activities under your account
- You may not create multiple accounts
- We may suspend or terminate accounts that violate these Terms
4. Listing and Selling
4.1 Listing Requirements
- Provide accurate, complete item descriptions
- Include clear, actual photos of items
- Set reasonable prices
- Disclose any defects or issues
4.2 Prohibited Items
You may not list or sell:
- Illegal or regulated items (weapons, drugs, etc.)
- Counterfeit or stolen goods
- Items that infringe intellectual property rights
- Live animals (except with proper documentation)
- Adult content or services
- Hazardous materials
5. Buying
- Examine listings carefully before purchasing
- Communicate with sellers to clarify details
- Complete transactions as agreed
- Pay using secure methods
6. Transactions
ChatPlus is not a party to transactions between buyers and sellers. All negotiations and agreements are solely between users.
- We do not handle payments directly
- We recommend using secure payment methods
- Disputes must be resolved between users
- We may assist with disputes but have no obligation to do so
7. Fees
- Basic listings are free
- Premium listings and featured ads may incur fees
- All fees are non-refundable unless required by law
8. Content
8.1 Your Content
- You retain ownership of content you post
- You grant us a license to use, display, and distribute your content
8.2 Prohibited Content
You may not post content that:
- Is false or misleading
- Is harassing, discriminatory, or hateful
- Violates any laws or regulations
- Contains viruses or malicious code
9. Intellectual Property
- The Platform and its original content are our property
- You may not copy, modify, or create derivative works without permission
- Report copyright infringement to contact@chatplus.net
10. Termination
We may suspend or terminate your account for:
- Violation of these Terms
- Fraudulent activity
- Creating multiple accounts
- Any behavior that harms the Platform or other users
11. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.
We are not responsible for:
- The quality, safety, or legality of items listed
- The truth or accuracy of listings
- User conduct or transactions
- Any damages resulting from Platform use
12. Limitation of Liability
To the maximum extent permitted by law, our liability to you shall not exceed the fees you've paid us in the last 6 months.
13. Indemnification
You agree to indemnify us against any claims arising from your use of the Platform or violation of these Terms.
14. Governing Law
These Terms shall be governed by the laws of India / Rajasthan, without regard to its conflict of law provisions.
15. Contact Us
For questions about these Terms, please contact us at:
Chatplus Corporation
Jaipur, Rajasthan
contact@chatplus.net
Last Updated: 13 January 2025
1. Information We Collect
When you use ChatPlus Marketplace, we may collect the following types of information:
- Account Information: Name, email address, phone number, profile photo, and delivery address.
- Listing & Transaction Data: Product details, prices, chat messages, and transaction records.
- Usage & Device Info: IP address, browser type, device identifiers, and how you interact with the platform.
- Payment Information: ChatPlus does not directly store full card details; payments are processed via secure third-party gateways.
2. How We Use Your Information
We use collected data to:
- Operate, maintain and improve ChatPlus Marketplace.
- Facilitate communication between buyers and sellers.
- Prevent fraud, enforce our Terms, and ensure safety.
- Send service updates, security alerts, and support messages.
- Analyze trends and enhance user experience.
3. Sharing of Information
We do not sell your personal data. However, we may share information in these limited cases:
- With other users: When you post a listing or send a message, certain profile details become visible to other users.
- Service providers: Third-party tools for hosting, analytics, and payment processing under strict confidentiality.
- Legal compliance: If required by law, court order, or to protect rights/safety of ChatPlus or its users.
🔒 We never share your private contact details with third parties for marketing without your explicit consent.
4. Data Security
We implement industry-standard security measures, including encryption (SSL), access controls, and regular audits. However, no online platform is 100% secure — you are also responsible for safeguarding your password and account activity.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications.
- Request a copy of data we hold about you.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at privacy@chatplus.net.
6. Cookies & Tracking
We use cookies and similar technologies to remember preferences, analyze usage, and show relevant product recommendations. You can manage cookie preferences via your browser settings, but disabling some cookies may affect platform functionality.
7. Children’s Privacy
ChatPlus Marketplace is not intended for users under 13 years of age. We do not knowingly collect information from minors. If we become aware of such data, we will delete it promptly.
8. Third-Party Links
The platform may contain links to external websites (e.g., payment gateways). We are not responsible for the privacy practices of those third parties. We recommend reviewing their policies before sharing data.
9. International Data Transfers
Your information may be processed on servers located in India or other countries where our service providers operate. By using ChatPlus, you consent to such transfers in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If material changes occur, we will notify you via email or platform notification. Continued use after changes means you accept the revised policy.
11. Contact Us
If you have any questions about your privacy or this policy, please reach out:
📧 Email: contact@chatplus.net
📍 Address: Chatplus Corporation, Jaipur, Rajasthan
📞 Support: +91-8005793262 (available during business hours)
By using ChatPlus Marketplace, you acknowledge that you have read and understood this Privacy Policy and our Terms & Conditions.
